Shipping policy

Value Adders AI Glasses Shipping Policy

Value Adders AI Glasses will initially focus on Europe and selected African markets, with future expansion into broader international distribution.

Shipping availability

Shipping availability may vary by country, product, batch, preorder status, carrier availability, customs requirements, and local import rules.

Initial priority markets include:

Europe
United Kingdom, where supported
Nigeria
Ghana
Kenya
South Africa
Selected African and diaspora markets

Reservations and preorders

If a product is sold as a reservation or preorder, the product page will explain the expected delivery stage. Reservation products may not ship physical goods immediately. Preorders may ship after production, quality control, compliance review, and fulfillment preparation.

Processing times

Processing times depend on:

Product availability
Batch arrival
Quality-control checks
Packaging readiness
Payment verification
Shipping-zone setup
Carrier pickup timing

Tracking

When a physical product ships, customers will receive tracking information where the carrier supports tracking.

Customs, duties, and taxes

For orders outside the primary fulfillment region, customers may be responsible for customs duties, import taxes, VAT, local charges, or carrier handling fees. These charges are determined by the destination country and are not always controlled by Value Adders.

Incorrect addresses

Customers are responsible for entering accurate shipping details. If an address is incorrect, contact us immediately. We cannot guarantee changes after fulfillment begins.