Shipping Policy

Value Adders AI Glasses will initially focus on Europe and selected African markets. Shipping availability, delivery timelines, and costs may vary by country, carrier, product batch, and preorder status.

Launch shipping

During the launch phase, some orders may be handled as reservations or preorders before full delivery begins. Estimated delivery windows will be communicated clearly before full product checkout or shipment.

Processing time

Processing times will depend on inventory availability, quality-control completion, packaging readiness, and fulfillment partner setup.

Tracking

When an order is shipped, customers will receive tracking details where supported by the carrier.

Customs, duties, and taxes

For orders outside the primary fulfillment region, customers may be responsible for local customs duties, taxes, import fees, or carrier handling charges depending on the destination country.

Address accuracy

Customers are responsible for entering accurate shipping information. If an address is incorrect, contact support as quickly as possible at support@addvalue.ai.